NDIS and the National Quality and Safeguarding Framework

The NDIS roll-out is a transformation in disability care. The Quality Safeguards Framework (QSF) sets the benchmark for the quality of that care.

With the launch of the NDIS Quality and Safeguards Commission in July 2018 National Standards for provider registration and services were introduced.

Disability providers must comply with the Quality and Safeguarding Framework in order to fulfil their commitment to the Terms of Business at registration and renewal.

The Commission, under the QSF, ensures registered disability providers comply with:

  • NDIS Code of Conduct
  • NDIS Practice Standards
  • Complaints management requirements
  • Incident management and reportable incident requirements
  • Worker screening
  • Behaviour support requirements (only if applicable).

It is a matter for the disability provider to actively manage their registration and compliance with the QSF.  – or, in other words, continues to meet its obligations as a provider of high-quality and safe services to NDIS participants.

Disability providers need to stay up to date with the NDIS policy changes and new regulations that affect their registered status. It is important to conduct regular reviews of policies and processes to meet the QSF obligations.

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